In this episode, Shannyn and Julie discuss the Kaizen concept of Constant And Never-ending Improvement - CANI.
Julie shares what she sees as the essential steps for improvement and Shannyn speaks about operant conditioning, a psychological concept developed by B F Skinner, an American psychologist.
Go here for more information about operant conditioning: https://www.psychologized.org/everyday-examples-of-operant-conditioning/
Julie and Shannyn are independent business coaches and consultants.
Work with Julie
Julie is a Dental Practice Management Consultant, Coach at Julie Parker Practice Success.
Work with Shannyn
Shannyn Merlo is a business coach and consultant and founder of Inspired Outcomes Consulting.
Go to our website for previous episodes and resources: https://practisingtheartofsmallbusiness.com/